Nwobodoh Daniel

Nwobodoh Daniel

$4/hr
Customer Support | Virtual Assistant | Appointment Setter| Administrative Assistant.
Reply rate:
45.45%
Availability:
Full-time (40 hrs/wk)
Location:
Island, Lagos, Nigeria
Experience:
4 years
About

Are you overwhelmed with customer inquiries across multiple channels? Let me take the load off your shoulders! I specialize in email, chat, social media, and phone support, ensuring every customer receives excellent service.

🚀 What I do

✔ Customer Champion - Managing emails, live chat, social media messages, and tickets with a customer-first approach.

✔ Empower Customers - Creating and maintaining knowledge bases and help center articles for self-service support.

✔ System optimization - Implementing and improving CRM systems.

✔ Data-driven Insights - Analyzing customer feedback to identify trends, improve service, and offer proactive support.

🎯 Why choose me?

Tech-savvy - Proficient in various CRM platforms for a smooth workflow

Strong Communicator - Clear and effective interactions with customers.

Multitasking Expert - Thrives in fast-paced environments, prioritizing customer needs efficiently.

Detailed-Oriented Problem-solver - Ensuring accurate and effective solutions for every inquiry.

Languages
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