Nwobodo Chioma Promise

👋Hello, my name is Chioma I'm a highly motivated and detail-oriented Virtual Assistant with over 2 years of experience supporting entrepreneurs, executives, and online communities. I specialize in customer service, email management, scheduling, and a wide range of administrative tasks that help businesses run smoothly.

For 1.5 years, I worked with the Digital Witch Community as a Customer Support Agent, where I handled inquiries, resolved issues, and ensured members had a positive experience. In addition, I’ve worked as a Virtual Assistant to an Executive, managing their email inbox, scheduling meetings, and keeping their calendar organized and efficient.

I’m experienced with tools like Google Workspace, Microsoft Office, HubSpot, Slack, Freshdesk, Zoom, Trello, and Asana, and I’m comfortable using CRM systems for managing client communications.

My key skills include:

• Email Management: Organizing and managing inboxes, replying to emails, flagging priorities, and maintaining prompt communication.

• Customer Support: Providing warm, professional, and solutions-focused assistance to clients and community members.

• Executive Assistance: Calendar management, scheduling appointments, and keeping day-to-day operations in sync.

• Administrative Support: Handling data entry, creating reports, formatting documents, and organizing digital files.

• Communication: Clear, confident, and professional communication, both written and verbal.

• Time Management: Efficient multitasking, deadline tracking, and staying organized under pressure.

• Tech-Savvy: Confident using a variety of tools and quick to adapt to new platforms or systems.

With a proactive mindset and a passion for supporting others, I bring reliability, efficiency, and excellence to every task I handle.