Nwaogazi Ola

I am a detail-oriented Administrative Specialist and Virtual Assistant with over five years of experience providing high-level support to executives and organizations. My expertise lies in improving workflows, streamlining processes, and delivering exceptional administrative and customer support services.

In my recent role as an Administrative Assistant to the CEO at the National Agricultural Land Development Authority (NALDA), I managed schedules, coordinated meetings, prepared reports, and handled internal and external communications. This experience honed my organizational and multitasking skills while ensuring confidentiality and professionalism in handling sensitive information.

Additionally, I worked as a Customer Care Representative at Eustace Medicare, where I resolved client inquiries, managed bookings, and maintained compliance with data protection standards. My ability to stay composed under pressure and deliver high-quality service has been instrumental in achieving organizational goals.

I am proficient in tools such as Slack, Trello, Asana, Google Workspace, Microsoft Office 365, Hubspot, Zendesk, and Zoom. My skills include email and calendar management, data entry, internet research, and creating polished correspondence. I also have experience in social media management, effectively creating content to enhance online presence and drive engagement.

With a passion for fostering efficiency and providing seamless support, I strive to exceed expectations in every role. I am reliable, resourceful, and committed to helping organizations achieve success in both virtual and physical environments.