Nwakama Michael Chigbamume

Customer service, Lead Generation Expert, and Strategic Sales Planning with over 8 years of experience helping customers remotely, identifying, nurturing qualified leads, converting prospects into loyal clients, and exceeding sales targets.

Proven ability to foster strong relationships with clients. Passionate about connecting with customers and colleagues remotely. Sales whiz with a superior knowledge of the customer service industry.

 Skilled in building strong relationships, communicating effectively, and utilizing CRM software to manage customer interactions and sales pipelines.

Key Skills:

Excel: Proficient in advanced Excel functions, data cleaning, and creating dynamic dashboards for effective data visualization.

Power BI: Adept at designing interactive and visually appealing Power BI dashboards, enabling stakeholders to gain actionable insights from data.

Lead Generation: Proficient in generating leads, prospecting, consultative selling, and pipeline development

Outbound and Inbound calls

Proficient at using CRM

Good at designing using CANVA