Nursyamimi Aqilah Binti Mohd Razuki

Results-driven and detail-oriented professional with a strong background in virtual assistance, copywriting, customer engagement, and financial operations. Adept at providing high-level administrative support, managing complex client relationships, and delivering compelling written content that drives engagement and enhances brand messaging. Skilled in streamlining operations, optimizing workflows, and leveraging digital tools to improve efficiency and productivity.

• Virtual Assistance & Administrative Support – Highly proficient in managing schedules, coordinating meetings, handling correspondence, and organizing data with precision and discretion.
• Copywriting & Content Creation – Experienced in crafting engaging, persuasive, and SEO-optimized content, including marketing materials, business proposals, reports, and customer communications.
• Customer Relationship Management – Skilled in building long-term client relationships, resolving inquiries with professionalism, and ensuring exceptional customer experiences across multiple touchpoints.
• Financial Operations & Account Management – Expertise in accounts receivable (AR), accounts payable (AP), claims processing, and financial reconciliation, ensuring compliance and accuracy in all transactions.
• Project Coordination & Cross-Functional Collaboration – Adept at working with diverse teams, healthcare professionals, and corporate clients to enhance operational efficiency and service delivery.
• Technology & Software Proficiency – Well-versed in Microsoft Office Suite, SQL, CRM systems, invoicing platforms, and data management tools to drive process automation and enhance productivity.
• Creative Problem-Solving & Critical Thinking – Thrives in fast-paced environments, handling multiple priorities while delivering innovative solutions to challenges.