Curriculum Vitae
Nuno Oliveira
WORK EXPERIENCE
11/07/2017–Present
Freelance Translator (English – European Portuguese)
Amara On Demand
08/06/2017–Present
English to European Portuguese Translation and Subtitling (Freelance).
Proofreading and Quality Control (Freelance).
Freelance Translator (English – European Portuguese)
IYUNO Media Group
10/06/2010–04/05/2016
English to European Portuguese Translation (Freelance).
Proofreading and Quality Control (Freelance).
Front Desk Night Auditor
Paredes Hotel Apartamento
Paredes (Portugal)
07/02/2009–07/05/2009
Responsible for greeting guests and checking them in thoroughly and answering any questions.
Provided guests with the requested information concerning the facilities locations and
surrounding area.
Attended to guest needs such as taxi service, delivery of personal artifacts and other special
requests.
Maintain log books, including sign-in/out logs, front desk expenditures, and calls received.
Pick up and sort daily incoming correspondence and deliver sorted mail to addressees.
Processed all guest reservations including guest follow up obtaining all necessary information
and accurately entering it into computer system.
Communicate with housekeeping and maintenance staff to ensure that great quality service is
provided to guests.
Answer alarms and investigate disturbances.
Investigate complaints about service and equipment, and take corrective action.
Develop and utilize effective filing and retrieval systems, and maintain office supplies by placing
orders.
Draft bills and levy expenses charges, as per the services provided.
Receive payments in cash or card and issue receipts in return.
Monitored and submitted daily reports, organized and verified receipts; identified, researched,
and corrected discrepancies.
Proficiently operate hotel system wHotel.
Front Desk / Reservation Agent (Intern)
Pergola Club Hotel & Spa / Solana Hotel
Mellieha (Malta)
Greeted visitors and provided required information.
Handle telephone calls and direct them to the right recipient.
Distribute incoming mail and manage outgoing correspondence
Maintained company’s client database.
Processed all guest reservations including guest follow up obtaining all necessary information
and accurately entering it into computer system.
Maintain an inventory of vacancies reservations and room assignments.
Help organizing events and functions (meetings, lunch parties, weddings).
Assisting the F&B department when necessary (breakfast service).
Proficiently operate hotel system Micros Fidelio.
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Curriculum Vitae
Nuno Oliveira
EDUCATION AND TRAINING
Bachelor Hons in Tourism (Management)
09/2002–09/2007
Level 6 QRQ
Instituto Superior Politécnico de Viseu - Escola Superior de Tecnologia de Viseu
Viseu (Portugal)
PERSONAL SKILLS
Mother tongue(s)
Portuguese
Other language(s)
UNDERSTANDING
SPEAKING
WRITING
Listening
Reading
Spoken
interaction
Spoken
production
English
C2
C2
C2
C2
Spanish
B2
B2
B1
B1
B1
French
A2
A2
A1
A1
A1
C2
BULATS Certificate
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages
Digital competence
SELF-ASSESSMENT
Information
processing
Communication
Content
creation
Safety
Problem
solving
Proficient user
Proficient user
Independent user
Proficient user
Proficient user
Digital competences - Self-assessment grid
Proficient user of subtitling tools (CaptionMaker, Subtitle Edit and Subtitle Workshop);
Proficient user of specific CAT tools (Trados 2017, memoQ and OmegaT);
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