Nuno Fernandes CV
Personal Information
Name: Nuno Filipe Xavier Ferreira Fernandes
Age: 32 years
Address: Braga - Portugal
Email:-Phone Number: (-
Job Experience
March 2024 →
Power Automate and Copilot Studio Support Engineer – Microsoft by Experis IT
July 2022 → February 2024
Dynamics 365 CE & Power Platform Consultant – Hydra IT
May 2021 → May 2022
Dynamics 365 CE & Power Platform Consultant – Arquiconsult
July 2019 → May 2021
Dynamics 365 CE Consultant – Hydra IT
September 2016 → October 2018
Data Quality Controller – Farfetch
Microsoft Certifications
PL-200 - Power Platform Functional Consultant Associate – October 2023
PL-200 - Power Platform Functional Consultant Associate – June 2021
MB-900 - Dynamics 365 Fundamentals – February 2021
PL-900 - Power Platform Fundamentals – January 2021
Education and Courses
October 2011 → June 2019
Information Systems Engineering – University of Minho
September 2005 → July 2012
Cambridge ESOL Level 1 – International House Braga Language School
September 2018 (16 hours)
Power BI Applied to Management and Finance – SWELL Training and Development
Personal Skills
Information Technologies
Microsoft: Dynamics 365 CE, Power Automate, Copilot Studio, Power Apps, Power
BI, Excel, DevOps, XRMToolBox, Level Up for Dynamics
Other skills: CRM and ERP integrations, ETL process, REST, SOAP, JavaScript, HTML5, CSS,
SQL, UML, BPMN
Languages
Portuguese – Mother tongue
English – Council of Europe Level B2 by Cambridge University
Social Capabilities
Teamwork, attention to detail, persistence, and self-control.
Capabilities gained in the following activities:
Portuguese Red Cross Volunteer since 2022;
Karate athlete since 2002;
Head of the SDAK General Assembly – Karate Association;
Coordinator of a Christian youth group from September 2013 to July 2018
Professional Experience Description
Summary
Experienced Dynamics 365 CE and Power Platform Consultant with over six years of
hands-on experience delivering customized solutions across diverse industries. Proven
ability to address complex business challenges and drive digital transformation through
automation, integration, and deep platform expertise.
Key Skills & Experience
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Dynamics 365 CE: Implemented Sales, Customer Service, and Marketing modules
across sectors such as footwear manufacturing, insurance, banking, and pottery
production, gaining strong knowledge of commercial and service processes.
Power Platform: Designed and deployed automations including email-to-ERP data
extraction and RPA-based order management using Power Automate. Specialized
in custom API integrations (REST/SOAP) via Power Automate and C#.
System Integration: Integrated Dynamics 365 and Power Platform with external
systems using Business Central connectors, custom APIs, and On-Premises Data
Gateway. Experienced with Microsoft 365 tools (Outlook, SharePoint, Excel, Word)
and Azure services (Logic Apps, Azure DevOps).
Microsoft Support Engineer: Worked in a high-impact, 24/7 support role for
Power Platform and Copilot Studio within a specialized Microsoft support team.
Supported strategic enterprise clients, resolving complex issues like flow
throttling, custom connectors, and AI-powered automations.
Collaboration with Product Teams: Acted as a liaison between clients and
Microsoft’s engineering teams to identify root causes, propose solutions, and
contribute to product improvements.
Additional Experience & Soft Skills
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Strong communicator and collaborator, developed through over four years leading
a youth group.
Black belt in karate (22 years of practice), reflecting discipline, resilience, and a
solution-driven mindset.
Red Cross volunteer in Braga since 2022, demonstrating a commitment to social
impact and teamwork.
