Nothando Vilane
Email:-| Phone: -
Address: 17 Croft Road, Epworth, Pietermaritzburg, 3201
Professional Summary
Dedicated hospitality professional with extensive experience in customer service, team
leadership, and operations management. Proven ability to oversee daily activities,
manage staff, and ensure compliance with health and safety standards. Skilled in
inventory management, staff training, and delivering high levels of customer
satisfaction. Adaptable and proactive with excellent communication and problemsolving skills.
Work Experience
Floor Manager
Mavuso Enterprise, Pietermaritzburg
October 2018 – June 2024
Led daily restaurant operations, managing staff and coordinating kitchen services.
Ensured compliance with health and safety regulations.
Oversaw inventory management, staff training, and customer satisfaction
initiatives.
Improved team performance through strategic planning and effective
communication.
Maintained high standards of service and admin work.
Freelancer
Upwork, Remote
September 2024 – Present
Provided transcription, writing, and data entry services to clients globally.
Developed strong communication skills and proactive problem-solving.
Managed multiple projects remotely, meeting deadlines efficiently.
Education
High School Diploma
Old Mill High School, Richards Bay
Jan 2006 – Dec 2010
Key Skills & Keywords
Customer Service
Team Leadership & Supervision
Inventory Management
Staff Training & Development
Operations Management
Health & Safety Compliance
Data Entry & Transcription
Problem Solving
Time Management
Adaptability
Hobbies & Interests
Hiking, Reading, Writing
References
Mrs. N Mavuso
Mavuso Enterprise, Pietermaritzburg
Phone: -
Email:-