Hi, I'm Olashile
As a highly motivated and dedicated Customer Support and Virtual Assistant, I transform chaos into order. With a passion for streamlining operations and delivering exceptional support, I've developed my skills in administrative support, customer service, and project coordination.
My career is driven by a desire to create efficient processes that boost productivity and foster strong professional relationships. Whether itโs managing complex schedules, coordinating projects, or ensuring effective communication, I thrive in roles that require critical thinking and proactive action.
As a successful CSR, I combine excellent communication and problem-solving skills with a strong customer-focused approach, ensuring that customers have a positive experience with the company.
At VitualConcept Events, I was instrumental in event planning and execution, resulting in significant cost reductions and improved vendor relationships through effective negotiations. In my customer service role, I delivered exceptional support, reducing response times by 40% and increasing client satisfaction by 25%, which significantly boosted customer loyalty.
I am well versed in;
๐Customer Support
๐Research
๐ Project management
๐ Scheduling
๐ Data Entry
๐Customer Support
I am proficient in tools like
๐ Google Workspace
๐ Microsoft Office Suite
๐ Slack
๐ Canva
๐ Notion
๐ Asana
๐ Zoom
I am willing to learn any new tool to enhance faster productivity and efficiency within a short period of time
Iโm a fast learner, known for my adaptability, innovative thinking, and keen attention to detail. My strong communication skills and persistence make me a reliable partner in driving efficiency and achieving success.
Let's connect and discuss how I can help streamline your operations, boost productivity and achieve success!