OMOREGIE Nosa Mabel
Phone No - - Email-Profile
She is a goal oriented, resourceful, achievement driven, efficient, creative and career minded person. Committed to
building a successful career in a dynamic and challenging environment; importantly becoming a solution provider
to both technical and management-like challenges, which would pave the desired path towards a successful
achievement. Hardworking employee enthusiastic about learning in business field inside and out. Pursues
opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building
and problem-solving abilities.desired path towards a successful achievement.
Projects
Accenture North America Data Analytics and Visualization Job Simulation on Forage - January 2024
Completed a simulation focused on advising a hypothetical social media client as a Data Analyst at Accenture
Cleaned, modelled and analyzed 7 datasets to uncover insights into content trends to inform strategic decisions
Prepared a PowerPoint deck and video presentation to communicate key insights for the client and internal
stakeholders.
PwC Switzerland Power BI Job Simulation on Forage - January 2024
Completed a job simulation where I strengthened my PowerBI skills to better understand clients and their data
visualisation needs.
Demonstrated expertise in data visualization through the creation of Power BI dashboards that effectively
conveyed KPIs, showcasing the ability to respond to client requests with well-designed solutions.
Strong communication skills reflected in the concise and informative email communication with engagement
partners, delivering valuable insights and actionable suggestions based on data analysis.
Leveraged analytical problem-solving skills to examine HR data, particularly focusing on gender-related KPIs, and
identified root causes for gender balance issues at the executive management level, highlighting a commitment to
data-driven decision-making.
Tata Data Visualisation: Empowering Business with Effective Insights Job Simulation on Forage - January
2024
Completed a simulation involving creating data visualizations for Tata Consultancy Services
Prepared questions for a meeting with client senior leadership
Created visuals for data analysis to help executives with effective decision-making.
JPMorgan Chase & Co. Excel Skills Job Simulation on Forage - February 2024
Acquired proficient command of Excel functionalities and data analysis techniques, including data cleansing, and
manipulation, and conditional formatting techniques.
Acquired proficiency in automation by learning to record macros and script in
Visual Basic for Applications (VBA), developing two functional macros integrated with buttons using account
sales data.
Gained expertise in data visualization and storytelling using Excel and PowerPoint by creating impactful charts
and interactive dashboards.
On-boarding and Monitoring DAs, Jumia Anniversary (Ongoing)
2021 -2023
On-boarded and trained over 100 Delivery Associates for On-demand (Food) and Package delivery.
Follow up with their delivery process, ensure packages are successfully delivered.
Send daily report to stakeholders on delivery process, packages delivered with the DeliverySatisfaction (DSAT)
score (100%).
On-boarding and Monitoring DAs, Jumia Black Friday-
On-boarded and trained over 500 Delivery Associates, ensure there was no capacity issue for both On-demand and
Package Delivery across Nigeria.
Follow up with their delivery process, ensure packages are successfully delivered.
Send daily report to stakeholders on delivery process, packages delivered with the DeliverySatisfaction score.
Ensure proper fleet allocation and payment flow from company to Outsourced Agencies.
Black Friday Deputy Team Lead South West
Managed 7 team members including remote personnel to dispatch 3000 orders daily.
Successfully handled night shift with no losses for the business.
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Team Lead Matured 3PL, Jumia anniversary
Managed 10 team members including remote personnel to dispatch 3000 orders daily.
Shared weekly dispatched packages through Non-Integrated Partners (DHL, FedEx and UPS).
Delivered over 3000 packages successfully without losses.
2018
Black Friday Team Lead Matured 3PL
Managed 16 team members including remote personnel to dispatch over 3000 orders daily.
Download and analyse data of packages in transit and pending at Network daily.
2017
Team Lead Matured 3PL, Jumia anniversary
Coordinated 9 team members to dispatch over 3500 packages daily for 2 weeks
Download and analyse data of packages in transit and pending at Network daily.
2017
Experience
Last Mile Team Lead
Present
Meetings with stakeholders
Weekly stand-up to discuss the previous weeks performance and way forward
Monitor Recruitment of Delivery Associates (Drivers).
Structure training slides for Delivery Associates.
Analyse Delivery Satisfaction and send daily and weekly report on the Organisation's Satisfaction of customers.
Follow up with the Investigation of customers complaints, sanctions Delivery Associates when found wanting
both for food delivery and Physical goods delivery.
Send a report on findings and resolutions.
Compile and send Delivery Associates incentives to HR for their payments to be prepared.
Train team members
Organise daily stand-up for Team members to discuss what they have done and their daily expectation
Delivery Experience (Regional Manager)
2021-Present
Lead, monitor and sanction over Eighty (80) Delivery Agents (DA) across Nigeria.
Ensure proper communication between DA and customers.
Send analysed DA and Customer Complaint report.
Onboard DAs from outsourced Agencies.
Check and respond top Department escalations and resolve all.
Share weekly (DSAT) report with stakeholders and 3PL Partners.
Quarterly training of DAs across Nigeria.
Prepare DAs payment for their daily deliveries and send to HR.
Jumia Services Nigeria (Ikeja, Lagos)
2017
Team Lead - Matured 3PL
Achieved 100% success rate weekly leading to zero loss of packages
Increased productivity by 20% matured third party logistics team.
Ensure 100% service level agreement (SLA) compliance Courier companies DHL, UPS and FedEX.
Jumia Services (Ikeja, Lagos) Intern - Direct Retrieval to Vendor Team
2016
Sorted over 7,000 packages to assigned location.
Processed over 10,000 packages delivered to customers by last mile hubs
Receive 3,000 cancelled items and dispatched packages to vendors by dispatching to VDO.
AIICO Insurance, Amuwo Odofin, Lagos
(2015 to 2016)
Sales Representative
Selling and advising clients on life insurance policies and savings policies.
Helping clients resolve pending issues and helping in getting paid their policies when due.
Beeceenet Creative and Innovations Ikeja, Lagos
Planned online research and marketing of goods for companies which was hosted by the companyand monitored
for feedback.
(2013 to 2015)
Education
Federal University of Agriculture Abeokuta, Ogun State, Nigeria.
Postgraduate (MEng) : Soil and Water Engineering
Postgraduate Diploma: Agricultural Engineering
Samaru College of Agriculture Ahmadu Bello University Zaria.
Higher National Diploma: Agricultural Engineering (Soli and Water Option)
National Diploma: Agricultural Engineering
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Certification
Project Management Tips (LinkedIn)
Supply Chain Foundations: Project Management (LinkedIn)
Dynamics 365 Supply Chain Management
Warehouse and Material handling (eLearning College) Business Management (eLearning College)
Risk Management (eLearning College)
Project Management (UTIVA)
Forage
Skills
Communication
Data Analysis
Data Modeling
Data Understanding
Presentations
Project Planning
Public Speaking
Storytelling
Strategy
Teamwork
Analysis & Presentation
Analytics & Insights
Charts & Graphs
Dashboard
Data Cleanup
Data Interpretation
Data Visualisation
Effective Communication
Visual Basics
Visualisation
Calculating Measures
Defining Kpis
Insights And Actions
Power Bi
Power Bi Dashboard
Self-Reflection
Conditional Formatting
Dashboards
Data Exploration
Data Visualization
Data-Driven Storytelling
Excel Shortcuts
Knowledge Check
Microsoft Excel
VBA Macros
Written Communication
Critical Thinker
Capable Mind
Key Performance Indicators
Logistics Planning
Good Oral And Written Communication
Good Team Player And Sound Initiative
Collaboration
Leadership
Problem-Solving Skills
Attention To Details
Multitasking Skills
