I am a data analyst with experience in administrative duties, excellent communication both oral and verbal and organization skill. As a Last Mile Team Lead ensuring customer satisfaction and retention, resolving complaints and issues. Successfully delivered multiple projects and contracts using Dynamics 365 and other tools to process, dispatch, monitor, provide administrative duties and well detailed data analysis. She is goal oriented, resourceful, and creative, and committed to becoming a solution provider in a dynamic and challenging environment. She is motivated by achieving results, providing excellent service, and learning new skills.