Noraidah Ramli

AL Aida Lee R E M O T E V I R T U A L A S S I S T A N T / C U S T O M E R S U P P O R T & D A T A E N T R Y - PROFILE - I’m Noraidah Ramli,a reliable and friendly virtual assistant from Kuching,Sarawak,Malaysia https://www.fiverr.com/melloww aves Kuching,Malaysia.I specialize in data entry,customer service[chat/email],and Canva design.I’m a fast learner with strong typing skills and a love for organized work.Even though I’m entrylevel,I’m commited,detail-oriented,and always ready to help business grow remotely.Let’s work together ! SKILLS Customer Support [Live Chat & EXPERIENCE Email] FREELANCE VIRTUAL ASSISTANT & CUSTOMER SUPPORT Data Entry & Accuracy Self-Employed/Remote Canva Design & Templates Microsofr Office & Googel 2024- Present Assistant with customer support task via chat and email[typing only] Workspace Handled data entry project using Google Sheets & Microsoft Word English- Malay Translation Created Canva templates and simple graphic for social media and Time Management product Problems Solving & Critical Translated short documents[English - Malay]and formatted Thinking content for clarity Adaptability & Fast Learning Managed small tasks across Fiverr,Freelancer,and Upwork EDUCATION SECONDARY SCHOOL Sekolah Menengah Kebangsaan Tunku Abdul Rahman,Kuching Sarawak- SPM Graduate -Completed in 2004 PMR Graduate - 2001 platforms DIGITAL PRODUCT CREATOR & SELLER Self-Employed/Payhip & Etsy 2024-Present Develop creative and functional Canva templates tailored for niche audience[e.g skincare brands,educators] Handled full product lifecycle: from ideation,design,packaging[ZIP files],to listing and marketing Researched market trends to align design themes with current demands Managed shop uploads,pricing strategies,and visual consistency for a professional online storefronts Learned to build customer trust through clear communication,fast delivery,and quality assurance