Hi! I’m Noraidah Ramli, a passionate and reliable remote worker from Kuching, Sarawak, Malaysia. I’m currently seeking a virtual assistant or customer support role where I can provide value through my strong typing-based support, communication, and organization skills. Although I’m new to formal work experience, I’ve been actively developing the skills and tools needed to succeed in a remote working environment — and I’m fully committed to growing in this space.
I specialize in typing-based tasks, which include data entry, email handling, live chat support, basic reporting, and virtual assistance. I’m a fast learner with great attention to detail and a calm, focused approach to all tasks. I’m the kind of person who loves working behind the scenes to keep things running smoothly, ensuring every customer gets the support they deserve and every process is completed with care.
I’m confident using tools like Google Docs, Google Sheets, and Canva for writing, organizing, and creating simple visuals. While I don’t currently have Microsoft Office installed, I’m open and willing to learn it as needed. I also have experience navigating cloud tools, task trackers, and other remote working platforms. I’m fluent in Malay and English, and prefer typing-only communication, such as email and chat support, rather than phone or voice calls.
My personal strengths include punctuality, organization, and a warm and helpful attitude. I take ownership of my work, and even in a remote setting, I stay accountable and communicative. I enjoy solving problems, handling customer concerns with empathy, and keeping track of tasks with precision.