Norah Nneoma Chimezie Uzoamaka

I am a dependable and result-driven Virtual Assistant, Administrative Assistant, and Customer Support Specialist with over 4+years of experience supporting healthcare and non-health businesses. I provide efficient remote administrative support, helping teams stay organized, responsive, and productive.

My expertise includes email management, inbox management, calendar management, appointment scheduling, data entry, CRM service, document management, file organization, and customer support services. I am experienced in handling confidential information, maintaining accuracy, and meeting deadlines in fast-paced environments.

I am proficient in Google Workplace, CRM tools (Freshdesk, monday.com, Trello, Zapier, Asana, Apollo.io),EMR tools (Kareo/Tebra Patient Portal) Zoom, Slack, Online Scheduling tools etc. I am fast learner who adapts quickly to new tools, processes, and workflows.

What I Help Organizations Do

• Managing emails and inboxes, responding to enquiries, and maintaining professional communication.
• Calendar management and appointment scheduling to keep teams organized and on track.
• Providing customer support and customer service via email, chat and virtual platforms such as Freshdesk etc.
• CRM management and customer information tracking. Creating workflow automations using tools like Zapier, Freshdesk,Monday.com etc.
• Supporting Virtual office operations and daily administrative tasks.

I am available for remote, part-time or full time opportunities and committed to providing reliable virtual assistance, administrative support, and excellent customer service that helps organizations grow and operate efficiently.

If this sounds like your organization, DM me lets get started.