Noor Shafiq

Noor Shafiq To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. -- Karachi EDUCATION SKILLS Bachelor of Commerce Kasbit 09/2019 - 08/2021, Self-motivation Karachi Business acumen Adaptability Karachi Matriculation Mount Sinai Secondry School 2014, Management Communication and Interpersonal skills Integrity Intermediate Govt. Degree Boys College Buffer Zone 2016 - 2018, linkedin.com/in/noor-shafiq-a451601a2 Object Oriented Programming Knowledge of SDLC Karachi Knowledge of Agile methodology Microsoft Office WORK EXPERIENCE Key Account Manager/CSR Abtach Javascript Php Bootstrap Html&Css Wordpress Proficiency in IT 06/2022 - Present, Achievements/Tasks Overview customer company information accordingly to help them grow their business Maintain and update customer information on portal Research and find potential importers for client Go back and forth to resolve customer issues Upsell and crossale digital products Customer support executive Ibex 10/2021 - 01/2022, Achievements/Tasks Resolve customer issues/ Customer satisfaction Maintain QA score/ Resolve refund issues Project Coordinator Salsoft technologies PERSONAL PROJECTS Tangoline designed a game selling website using Html&Css and javascript/jquery consisting of more than 10 pages The Cake Design and programmed an ecommerce website using Html&Css,javascript/jquery and php/mysql CERTIFICATES APTECH CERTIFIED COMPUTER PROFESSIONAL (01/2017 - 03/2020) 3 year diploma in software engineering (Php,Javascript,Css,Html,Wordpress) 07/2021 - 10/2021, Farooq-e-Azam Computer Institute (2014) Achievements/Tasks Microsoft Office (Word,Excel,PowerPoint) Provide assistance in order to complete project Complete project on time with all revisions International Sales Executive Salsoft Technologies 02/2021 - 06/2021, lead generation The lead forum 01/2018 - 01/2021, Achievements/Tasks Filter data and find potential leads then validate LANGUAGES English Full Professional Proficiency Urdu Full Professional Proficiency