I bring over 9 years hands on experience in customer service in retail, where I have developed strong ability to communicate effectively , resolve issues efficiently , and deliver excellent customer experience. My education in Public Relations has strengthen my communication , brand awareness and stakeholder engagement skills, allowing me to maintain a positive image and build meaningful relationships .
In addition , I've upskilled through HubSpot certifications in Email Marketing, social Media Marketing and CRM, equipping me with digital tools and strategies to support morden customer service and marketing functions.