Nomfundo

Nomfundo

$10/hr
Customer Service Specialist
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Capetown, Western Cape, South Africa
Experience:
5 years
About

About Me

I’m a passionate and people-focused customer care professional with experience in the life insurance sector, specifically at Momentum Metropolitan Life. I specialize in delivering excellent service through clear communication, empathy, and quick problem-solving. I enjoy helping clients feel heard and supported—especially when navigating complex or emotional situations.

With a strong ability to stay calm under pressure, I’m always looking for ways to improve the customer experience and build trust with every interaction. I'm now exploring new opportunities where I can continue growing and making a positive impact in customer support.

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