Nombulelo Ndengane

NOMBULELO ADELAIDE NDENGANE Travel, Logistics and Conference Coordination Specialist PROFILE KEY WORDS DESCRIBING ME Enabler Transformer Performer Resourceful Focused Proactive Insightful CONTACT Cellphone:- Address: 10 Wilson’s Place Headlands King William’s Town 5600 Email:- SKILLS Resourceful Travel and Logistics Specialist experienced managing travel plans and organizing tasks effectively. Can manage the Travel Function by providing daily travel administrative support services and completing a broad variety of administrative tasks that include managing an active travel calendar, completing expense reports, composing and preparing correspondence, arranging complex and detailed travel plans, itineraries and agendas for clirents. Can act as the point of contact between executives and staff, and internal or external stakeholders, including suppliers, and service providers like travel agents. Can research travel options and present best pricing deals, processes bookings and reservations and maintains payment records and transactions. Expert in local and overseas travel. First-rate traveling and logistics coordination talents with extensive knowledge of organising hotels and bnb bookings, shuttle transfer bookings, passports, visa requirements, currency, and time zones. Personable travel agent used to fast-paced, deadline-driven environments. Corporate Travel Consultant with laser-like focus on providing client satisfaction. Exceptional scheduler with expertise in time management. Career success in travel, logistics and airline industry for private, local and global, and corporate clients. Efficiency-driven travel expert with excellent administrative skills and experience working for well-known travel agencies. Proven expertise in invoicing, procurement, travel policy compliance, auditing and records-keeping. Provide exceptional service and quality obtained from years of hands-on experience in travel industry. Deadline-driven travel consultant with expertise in proving travel support to clients, as well as serving special needs clients and executive staff. Multi-lingual go-getter with outstanding listening and interpersonal skills. Proven career success developing travel itineraries for clients and extending clientele base. EDUCATION University: Nelson Mandela Metropolitan University Years:- Diploma: National Diploma: Tourism Management Subjects: Travel and Tourism Practice I Marketing Strategies I Marketing Principles I General Management I University: Walter Sisulu University Year: 2006 Diploma: National Diploma: Tourism Management Subjects: Introduction to Management I Marketing for Tourism II Communication End-User Computing (Microsoft Word, Microsoft Excel, Law for Tourism Media and Public Relations Event Management 1 - Travel and Logistics administrative skills Leadership and people management Booking and arranging accommodation, local and national Booking and arranging flights, local and national and international flights Booking and arranging conferences Automatic invoices of flights Administration Customer service Working at the front line Being able to make viable decisions Handle complaints and conflict and give solutions Ability to work under pressure Ability to adapt Negotiation Skills Computer literate Report writing skills Ability to work with people Communication Skills Good human relations Galileo Microsoft Outlook & Microsoft Powerpoint) University of South Africa Years:- Diploma: National Diploma: Tourism Management Subjects passed: Business Management I (module 1) Tourism Development I Cultural Tourism Tourism Development II Entrepreneurship II Matriculation: Year: Kaffrarian High School (Kingsridge), P.O. Box 137 Queens Road, King William’s Town,- WORK EXPERIENCE Ntlakohlaza Travel Agency: Junior Consultant Duties: March 2007 – January 2008 - booking and arrangements of accommodation for clients - booking of conferences - quotes for clients Sure-The Travel Agent: Junior Consultant Duties: January 2008 – September 2008 - hotel reservations ie.hotel transfers, accommodation - flight bookings ie.discounted and full fares and internet bookings - car hire reservations ie. Point-to-point and normal car hire - conference reservations - bus reservations ie. Greyhound buses 1Time Airline East London: Passenger Service Agent Duties: September 2008 – November 2012 - flight reservations - cashier - customer service - administration work - answering telephone - check-in - boarding - ramp - lost property Click ‘n Travel Agency: Manager / Travel Consultant Duties: January 2013 – Aug 2015 - domestic and regional flights bookings - accommodation bookings - conferencing bookings - managing the office and staff - administration - assist in Human Resource department - managing the Market department - head of after-hour bookings Click Empire Travel: Manager / Travel Consultant Duties:June 2014 – September 2015 - domestic & Regional flights bookings - accommodation bookings - conferencing bookings - administration 2 - managing the office - invoicing - managing the Market department Fly Blue Crane Kimberley: Airport Supervisor Duties: October 2015 – March 2017 - running operations - ticket sales - check in - boarding - Kimberley Marketing Department - managerial meetings - lost property - ramp - administration work Department of Provincial Treasury: Secretary Duties: October 2017 – April 2018 - write minutes - do S&T claims - do office filing - manage the diary of the Director - answering telephone - order stationery - arrange accommodation for the unit - receive incoming mail and sending outgoing mail - arrange meetings for the Director and Unit - administration of leave register of the Unit - data capturing Nina Kriel Optometrists: Receptionist Duties: August 2018 - June 2022 - manage patient’s diary - manage the Optometrists’ diary - receive incoming calls - check patients’ optical benefits - open files for patients on Eminence - help patients with frames - handle cash/card transactions - do drivers license screenings - invoicing - handle all patient debtors - office administration Victory Vine-Yard Ministries: Conference and Events Coordinator Organise conference logistics Prepare invoices Financial record-keeping Liaise with external clients, including Government Departments Ensure compliance with PFMA MEMBERSHIP, LEADERSHIP ROLES AND ACHIEVEMENTS Tourism Society- Family Christian Fellowship- First Years Committee Secretary 2004 Lebombo Residence Vice-Primaria 2005 Achievements: 3 Transformational Intelligence 2004 Leadership Development Programme 2005 Personal Mastery 2005 Safety and Security 2009 Radio communication 2010 Airside Induction 2012 Dangerous Goods 2012 Galileo Course 2006 Galileo Refresher Course 2013 REFERENCES The following have agreed to act as my referees: Ms Johanette MacDonald Duty Manager 1Time Airline East London Airport East London 5200 Cell:- Miss Asisipho Tshofuti Optical Dispenser Nina Kriel Optometrists 2 Halver House; 8 Walker Street King William’s Town; 5600 Cell:- Mr Tshepo Mofokeng Acting: Assistant Director: Asset Management Department of Northern Cape Provincial Treasury Kimberley 8300 Cell:- 4