Noelito Diamat

Hi! I'm Noelito, a reliable and detail-oriented Virtual Assistant and Customer Service Specialist with over 4 years of experience supporting clients from the US, UK, and Australia. I’ve worked across various industries including logistics, telco, e-commerce, and healthcare helping businesses deliver smooth and satisfying customer experiences.

I’ve handled high-volume inbound and outbound calls, resolved customer issues with empathy and clarity, and provided technical support for platforms like Amazon, T-Mobile, HSBC and Optus. My time at FedEx Custom Critical honed my ability to multitask in fast-paced environments, from dispatch coordination to data tracking and real-time updates.

I’m highly adaptable and familiar with remote tools like Zendesk, Salesforce, Microsoft Teams, Citrix, Google Workspace, Canva, Slack, and HubSpot. I’ve also supported admin and email tasks, booking coordination, data entry, CRM updates, and even light social media work.

You can count on me to be responsive, dependable, and professional in every task, big or small. I’m here to help lighten your load and let you focus on growing your business.