Noel Manlulu

NOEL MANLULU Sales Representative/Cold Caller/Lead Gen/Virtual Assistant Tools & Proficiency Bitrix24 ShipStation Nextiva MyCase Konnektive Chronicle Salesforce Professional Experience 2012 – 2016 Virtual Assistant / Content Writer Freelance Lead mining for potential clients cold calling property owners and negotiate the pricing of their property then set up appointment for my boss. Excel Keep track of all leads and appointments schedules. Zendesk Create original and quality contents to boost traffic on my client’s website. Education 2016 – 2019 Keeping updated with the products and services for better Understanding issues of customer and upsell or offer new service or products if needed- Skills Sales Strategies Negotiation Skills- Cold Calling Social Media Management Market Research Language - English Assist customer on their service and billing issues. Provide service. University of Mindanao 2006 - 2009 Time Management IBEX GLobal customer satisfaction in every interaction. Bachelor of ScienceHotel and Restaurant Management Problem-Solving Customer Service and Sales Customer Service and Technical Support Full Potential Solutions Maintained up-to-date knowledge of product featuresand benefits to provide accurate information to customers. Collaborated with the lead team to developstrategy on meeting KPIs. Provided exceptional customerservice, addressing inquiries and resolving issues in a timely manner. Sales Representative Skylark Media Solutions Prospected and qualified leads through cold calling and email. Close sales by implementing effective sales strategies. Maintained up-to-date knowledge of product featuresand benefits to provide accurate information to clients. Collaborated with the marketing team to develop targeted sales materials and promotional offers. Attestation Rep / Lead Gen Hogan Smith Law / Simple Call Social Security Administration to check status of claims. Set up appointments for claimants for disability claims Assist Claimants/Clients on their Social Security Disability and Supplemental Security Income claims. Prospected and qualified leads through cold calling and email. Track and organize all cases on spreadsheet