Nneoma Onah
$4.60/hr
Acted as the first point of contact for Customer and providing accurate assistance and complaints.
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Enugu, Enugu State, Nigeria
- Experience:
- 6 years
Other
About
As a customer service representative at Moniepoint bank,I have successfully resolved a challenging customer issue where a customer was debited for no reason, I was able to provide the customer with regular updates and reassure the customer that the money will be reversed back to her account.This not only resulted in a satisfied customer but also showcased my ability to think on my feet and navigate complex situations.
I would highlight my sales performance, particularly my record of consistently exceeding the sales target monthly. I would emphasize my ability to deliver exceptional customer service to all the customers that I come in contact with because customer service is my natural habitat.
