My name is Nnenna Okoro, I currently work with a lending company as a Client Engagement Manager and also a loan officer. In my current role, I have successfully analyzed delinquent accounts, developed repayment strategies, and negotiated payment arrangements with borrowers. I have a comprehensive understanding of regulatory requirements and compliance standards in debt collection, allowing me to navigate complex situations and taking ownership of my responsibilities. I also have experience in project management, I am a bsc holder in Library Science and also A certified product manager.