Nnenna Chiemena Ukah

I’m a highly organized and detail-oriented Virtual Assistant with hands-on experience supporting busy entrepreneurs, teams, and small businesses remotely. Over the years, I’ve successfully handled a variety of administrative and customer service tasks that help businesses operate more efficiently.

My Experience Includes:

• Email & Calendar Management: Keeping inboxes organized, scheduling appointments, sending follow-ups, and setting reminders to help clients stay on track.

• Customer Support: Providing professional and friendly service via email, chat, and support platforms. I’ve resolved client concerns, answered product/service questions, and improved customer satisfaction.

• Data Entry & File Organization: Accurately inputting data, managing spreadsheets, digital files, and reports with confidentiality and attention to detail.

• Social Media Support: Assisting with post scheduling, basic graphic design using Canva, comment moderation, and engagement tracking.

• Online Research: Gathering and compiling data for projects, competitors, or content creation.

• Tool Proficiency: Comfortable using tools like Google Workspace, Microsoft Office, Trello, Slack, Zoom, Canva, and basic CRM systems.

My Strengths:

• Clear and professional communication

• Fast learner and tech-savvy

• Reliable and self-motivated

• Able to work independently and meet deadlines

• Passionate about helping businesses stay organized and productive

If you’re looking for someone dependable who takes initiative and handles tasks with care, I’m here to support your goals.