Nneka Lucy Ugwuja

I help businesses make smarter decisions by turning raw data into clear, actionable insights. With a strong foundation as a Virtual Assistant, I have developed expertise in organization, CRM management, and workflow automation; however, my true passion lies in data analysis.

Over time, I realized the same skills I used to streamline inboxes and manage client workflows could be applied to something bigger: cleaning datasets, building dashboards, and uncovering trends that drive growth. Today, I am growing as a Data Analyst while bringing the adaptability and client‑focused mindset of a VA to every project.

Core Skills:

• Data Analysis: Excel, Google Sheets, SQL, Power BI

• Business Support: CRM (HubSpot, Zendesk, Zoho, GoHighLevel), Customer Support (Email, Chat, Ticketing)

• Automation & Marketing: Zapier, Mailchimp, Apollo, Lemlist, Google Maps

• Operations: Lead generation, workflow automation, scheduling (Calendly)

What sets me apart: I am a joyful learner who thrives on growth and continuous improvement. I bridge the gap between administrative support and data insights. I do not just deliver numbers, I provide clarity, context, and solutions that help leaders act with confidence.

I am excited to collaborate with businesses that seek both reliable support and data-driven decision-making.