Nneka Joy Okoh

I will help you improve your work-life productivity by💯 while also being a team player for better results. Welcome to my profile. I LOVE MY JOB!

I'm Nneka, your experienced Technical Support engineer / Tech VA., with a certification in computer science, expertise in DevOps and cloud platforms, cloud administration, and remote team collaboration. I bring over 4 years of experience in providing top-tier technical and administrative support to businesses across various industries. Think of me as your productivity powerhouse, ensuring you achieve more in less time.

🔧 What I Can Help You With:

✅ System Monitoring: Check system status/product

✅ Customer Interactions

✅ Administrative Support

✅ IT Operations

✅ Resolution and Escalation

✅ Technical Knowledge

✅ Setting up user roles, permissions, and access controls

🧩 I specialize in bridging the gap between technical operations and user-friendly support, making complex systems feel simple and manageable for both teams and clients.

Premium tools that I am well experienced with include: Zendesk, Freshdesk, Trello, Git, Jira, Zapier, ClickUp, Microsoft Teams, Intercom, Zoom, Slack, Google Meet, AnyDesk, GoHighLevel, MobaXterm, Command Prompt, Terminal, Bash, Datadog, Splunk, Azure, Google Cloud Platform (GCP), AWS, Terraform, MySQL Workbench, Azure SQL, Cloud SQL (GCP), Docker, Kubernetes (AKS, GKE), Hubspot, Notion, Confluence, Google Docs, and others I can learn within a little while.

💡 Whether you need reliable technical support, a cloud-savvy assistant, or someone to keep your DevOps pipelines running smoothly, I’ve got you covered.

Let’s talk about how I can help support and scale your business with confidence. 🚀

Hire me right away to get started!

Talk Soon!