Nneka Joy Okoh

Hey!👋 Welcome to the best profile of a Technical Support Assistant that you need to improve your work-life productivity. I Love my Job! ❤️

I'm Nneka, your Tech-savvy Technical Support Specialist with a certification in computer science, expertise in DevOps and cloud platforms, cloud administration, and remote team collaboration. I bring over 4 years of experience in providing top-tier technical and administrative support to businesses across various industries.

🔧 What I Can Help You With:

 ✅ Troubleshooting system, software, and deployment issues

 ✅ Managing cloud infrastructure on GCP, Azure, and AWS

 ✅ Creating and maintaining CI/CD pipelines with GitHub Actions and Azure DevOps

 ✅ Provisioning infrastructure using Terraform

 ✅ Containerization with Docker and orchestration using Kubernetes

 ✅ Writing automation scripts with Bash

 ✅ Setting up user roles, permissions, and access controls

 ✅ Monitoring systems

🧩 I specialize in bridging the gap between technical operations and user-friendly support, making complex systems feel simple and manageable for both teams and clients.

Premium tools that I am well experienced with include: Zendesk, Freshdesk, Trello, Git, Jira, Microsoft Teams, Zoom, Slack, Google Meet, AnyDesk, TeamViewer, PuTTY, MobaXterm, Command Prompt, Terminal, Bash, Datadog, Splunk, Azure, Google Cloud Platform (GCP), AWS, Terraform, MySQL Workbench, Azure SQL, Cloud SQL (GCP), Docker, Kubernetes (AKS, GKE), GitHub, GitLab, Azure DevOps, Notion, Confluence, Google Docs, and others I can learn within a little while.

💡 Whether you need reliable technical support, a cloud-savvy assistant, or someone to keep your DevOps pipelines running smoothly, I’ve got you covered.

Let’s talk about how I can help support and scale your business with confidence. 🚀

Hire me right away to get started!

Talk Soon!