Nneamaka Ukpa

Do you have a Virtual Assistant/ Customer Support Officer/Project Manager who is tech-savvy, multi-skilled, and able to manage your schedule, organize your team, and grow your business? If not, then you need an executive assistant like me with the qualities mentioned above, a growth mindset, and who is not micromanaged.

I am an expert executive assistant with over seven years of experience helping executives, startup founders, CEOs, and entrepreneurs achieve a productive work-life, healthier well-being, and richer life by removing all organizational stress from them. My expertise lies in customer support, team management, project management, executive support, and talent acquisition.

My passion to support executives is borne out of the need to help them focus on the crucial aspects of their life. I contributed to the expansion of the companies I have worked with by creating new processes or improving existing ones, supporting team members to achieve excellent work productivity while reducing operational costs.

MY EXPERTISE INCLUDES THE FOLLOWING:

💎 EXECUTIVE ASSISTANT

👉 Executive Support

👉 Live chat support

👉 Customer Support (Email, Phone, and Live Chat)   

👉 Content Writing

👉 Editing &Proofreading

👉 Email and Calendar Management

👉 Cold Calling

👉 Data Entry

👉 Appointment Setting & Management

👉 Team and Project Management

👉 Social Media Management

👉 Email Marketing and Newsletter management

👉 Data Scrapping and Lead generation

👉 Social Media Management and Hunting

👉 LinkedIn Outreach and Nurturing.

👉 Basic Bookkeeping and several other tasks assigned

💎 TALENT SOURCING & ACQUISITION

👉 Talent Sourcing, screening, and employment

👉 Creating job descriptions according to the organizational needs

👉 Posting on job boards

👉 Coordinating interviews and employee onboarding

👉 Creating memos and Standard Operation Procedures (SOPs)

👉 Business Process Outsourcing

💎 PROJECT MANAGEMENT

 👉 Project planning, initiation, and execution

👉 Independently manage projects (I can also work effectively in a team)

👉 Agile methodologies approach to project management

👉 Develop project scopes and objectives within the organization's service level

👉 Quality Assurance and Testing

👉 Risk Management

👉 Comprehensive project documentation and analysis

👉 Risk Mitigation

👉 Agile methodologies of project management

🔧 The premium tools I am proficient with include- Zoho, Zendesk, Sprout Social, Mailchimp, Slack, Recurly, Chatbot, Google Suite, Microsoft Suite, Zoom, Skype, Acuity, Calendly, Hubspot, Hootsuite, Salesforce.com, Asana, Trello, ClickUp, ActiveCampaign, Angelist, Gohire, Bamboohire, LinkedIn, Survey Monkey, Thinkify, Teachable, Covertkit, Monday.com, Help Scout, and others I am familiar with.

You should hire an expert support system like me who will take off all administrative, recruitment, and organizational stress away from you because as an executive you also deserve an all-around rest and a healthier work life.

We should interact further about your project needs and how I can expertly support you because I practically make my executive shine.

I look forward to hearing from you about your project ideas and needs.

Best Regards.