NNEAMAKA GLORY
EDEODO
Administrative assistant/ virtual assistant
PROFESSIONAL SUMMARY
Highly organized Administrative Assistant and Virtual Assistant with 2+ years of experience
supporting remote teams and business executives. Skilled in email management, calendar
coordination, administrative support, research, and customer communication. Proficient in
Microsoft Office, Google Workspace, Asana, and other cloud-based collaboration tools. Known
for strong attention to detail, professionalism, and the ability to manage multiple responsibilities
in a remote work environment. Experienced in working independently while maintaining high
productivity and service quality.
CORE SKILLS
● Email & Inbox Management (50+ emails/day)
● Calendar & Appointment Scheduling (20+ meetings/week)
● Administrative Support & Document Management
● Data Entry & Database Building (100+ leads compiled)
● Report Compilation (15+ reports/month)
● Lead Generation & Online Research
● Customer Service & Client Communication
● Travel Planning & Booking
● Meeting Minutes & Transcription
● Invoice Assistance & Record Tracking
● Process Creation & Workflow Documentation
● Presentation Preparation
Tools and software
● Microsoft Office (Word, Excel, PowerPoint, Outlook)
● Google Workspace (Google Docs, Sheets, Drive, Gmail, Calendar)
● Asana
● Slack
● Zoom
● Trello
● Canva
● Dropbox
● CRM systems
● Online research tools
PROFESSIONAL EXPERIENCE
Remote Administrative assistant / virtual assistant
Freelance Remote Work
2023 – Present
● Managed and organized 50+ client emails daily, ensuring timely response and
prioritization.
● Scheduled and coordinated 20+ meetings per week across multiple time zones.
● Maintained organized digital files and reports, improving team workflow efficiency by
30%.
● Conducted online research and compiled 15+ reports monthly to support business
decisions.
● Assisted with invoice preparation and administrative documentation.
● Built and updated 100+ client and lead databases for business growth.
● Prepared presentations for meetings and reports.
● Took meeting notes and transcriptions for executive use.
Customer support & Administrative assistant
Remote Contract
2022 – 2023
● Provided professional email and chat support to 50+ clients weekly, maintaining high
satisfaction.
● Maintained accurate customer databases, updating 100+ records.
● Assisted with calendar management and scheduling 15+ appointments weekly.
● Organized internal documents and reports for team efficiency.
● Supported administrative operations including data entry, reporting, and process
documentation.
EDUCATION
BSc in Business administration
Enugu state university of science and technology. 2020 _ 2024
SSCE certificate
Igbariam girls secondary school Enugu 2012 _ 2018
PROFESSIONAL CERTIFICATION
● Virtual Assistant Training Certificate
Completed professional training covering:
Email Management
Calendar Management
Administrative Support
Online Tools for Remote Work
Customer Support
● Google Professional Courses – Coursera
Certificate obtained through Coursera
● HP LIFE Certificate in Business & Professional Skills
Completed training through HP LIFE
● Virtual Assistant Training – ALX Africa
Training completed through ALX Africa
Advanced remote work and digital productivity skills.
LANGUAGE
English (intermediate)
