Nneamaka Edeodo

I’m a Virtual Assistant with 2 years experience supporting businesses across administrative and customer-facing roles. I help keep operations organized and efficient by managing calendars, organizing inboxes, handling data entry, preparing documents, coordinating schedules, and ensuring day-to-day tasks run smoothly.

In my previous roles, I have successfully managed inboxes receiving 50+ emails daily, maintaining organized communication and ensuring timely responses. I have also supported teams by scheduling and coordinating 10–15 meetings weekly, helping improve workflow and time management.

On the customer support side, I have handled inquiries via email and chat, resolving up to 30+ customer requests per week while maintaining professional communication and high client satisfaction. I also maintain accurate records and track support issues using ticketing tools like Zendesk and Freshdesk.

I’m proficient with Google Workspace, Microsoft Office, Trello, Asana, Notion, ClickUp, Slack, Zoom, and HubSpot CRM. Using these tools, I help teams stay organized, track tasks effectively, and improve productivity by keeping projects on schedule and reducing administrative delays.

Clients appreciate working with me because I’m reliable, communicative, and detail-oriented. I take initiative, flag issues early, and ensure tasks are completed accurately and on time so nothing falls through the cracks.

I’m currently available for remote roles (part-time or full-time) and open to both ongoing contracts and project-based work. If you’re looking for someone who can keep your operations organized, respond to clients professionally, and support your team efficiently, I’d be happy to help.