Nnamdi Godswill Uduh

I’m a dedicated and versatile IT Support Specialist with over 5 years of practical experience providing reliable technical support, troubleshooting, and customer service. I assist businesses in minimizing downtime, improving IT performance, and increasing user satisfaction through proactive support and effective communication.

✅ What I Offer:

• Tier 1 & 2 Helpdesk Support (Windows/macOS)
• System & Network Troubleshooting (LAN/WAN/Wi-Fi)
• Remote Technical Support & Ticket Resolution
• IT Asset Management & User Onboarding
• Security Protocols & Data Backup
• Email, Chat & Phone Support

I’ve supported teams in hybrid and remote settings using various tools, including Freshdesk, Zendesk, TeamViewer, Microsoft 365, Google Workspace, and others. Whether it's quickly resolving tickets or training staff on best IT practices, I am confident in delivering outstanding results with minimal supervision.

I'm open to full-time, contract, or hourly opportunities, whether remote, hybrid, or in-person, across any time zone. I'm ready to help optimize your IT operations and enhance customer satisfaction.

Let's collaborate to drive your business forward