Nnaemeka Chinedu

I am a customer support specialist with 6years of experience in Customer service and technical/Administrative support with 100% efficiency in data entry, lead generation, data cleaning, email marketing. I excel at Utilizing my analytical skills to identify potential leads, collaborate with team members and optimize lead generation processes with automation for ease of workflows while maintaining accountability for daily tasks, articulating my responsibilities clearly, and utilizing the most effective tools for the job.

Having been an expert in customer service for 3 years in the hospitality Industry, I understand customer needs and the need to demonstrate active listening and show empathy when speaking with a customer for enhanced customer service and to drive improved sales and to reach the service level agreement goal.

Moreso, I pay strong attention to detail and organizational skills. Additionally, my basic knowledge in data analysis will help make good business decisions which will propel the company's growth trajectory forward.

I sincerely hope my applications will be condidered as I'm committed to exceeding your expectations.