Nkom Abasi Umoh

I am an enthusiastic and adaptable Virtual Assistant and Customer Service Representative with two years of experience in providing client support, managing records, and ensuring accuracy in administrative tasks.

My background in communications, combined with hands-on experience in sales and customer service, allows me to excel in managing a wide range of tasks that enhance productivity.

I am skilled in utilizing CRM tools, Microsoft Suite, and Google Workspace for data entry and document management, analyzing customer feedback to enhance customer loyalty and revenue, and maintaining efficient workflows that streamline operations. I love to learn and improve, and my goal is to use that drive to be more productive and provide excellent customer or client support.

 I am currently open to new opportunities where I can leverage my experience and passion for supporting teams and contribute to organizational success.