Nkiruka

Nkiruka

$5/hr
Virtual Assistant
Reply rate:
75.0%
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
3 years
Nkiruka Bethel Peter-Ifeanyi Ojo-Lagos, Nigeria | - |- Professional Summary ● Dedicated Virtual Assistant with over 3 years of experience in administrative support, customer service, and digital solutions. ● Skilled in managing calendars, email correspondence, data entry, and CRM tools to enhance business productivity. ● Adept at leveraging digital tools to streamline processes, improve communication, and maintain organization. ● Recognized for exceptional communication, problem-solving abilities, and a commitment to ensuring client satisfaction Skills And Technical Proficiency Administrative Support • Calendar Management • Email Management • Data Entry • Customer Service • Time Management • Google Suite • Microsoft Office Suite • CRM Systems (HubSpot, Zoho CRM) • Communication Skills • Task Automation Tools • Canva • Social Media Management PROFESSIONAL EXPERIENCE TECH SALES REPRESENTATIVE Tara Campbell | Freelancing January 2022 – October l 2024 ● Provided administrative support by managing schedules, maintaining calendars, and coordinating appointments to ensure seamless operations. ● Organized and maintained digital and physical files, ensuring easy access and confidentiality of records. ● Handled email correspondence, drafted responses, and followed up on inquiries to enhance communication. ● Streamlined task workflows by utilizing productivity tools, improving team efficiency by 20%. ● Supported project management by tracking deadlines, preparing reports, and maintaining task prioritization.. TELEMARKETING SPECIALIST Mangi GROUP | Remote Job February 2021 – December 2022 ● Oversaw email management, including inbox organization, responding to client queries, and scheduling meetings. ● Assisted in data entry and CRM management to maintain accurate records and improve reporting. ● Managed social media platforms, scheduling posts, and engaging with online communities to enhance digital presence. ● Provided client support through proactive communication, ensuring high levels of satisfaction. ● Collaborated with team members to plan and execute administrative tasks, maintaining operational flow.. SALES INTERN M & Z Services | Remote | Nigeria July 2020 – Jan 2021 ● Conducted market research and supported the team by preparing detailed reports and presentations. ● Maintained organization through efficient file management and document preparation. ● Provided support with email correspondence, scheduling, and task coordination to meet deadlines. ● Assisted in developing processes that improved office productivity and team collaboration. Certification ● IT On Demand Skills | .Digital Witch Support Community | 2024 View My Portfolio
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