Nkiruka Bethel Peter-Ifeanyi
Ojo-Lagos, Nigeria | - |-
Professional Summary
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Dedicated Virtual Assistant with over 3 years of experience in administrative support,
customer service, and digital solutions.
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Skilled in managing calendars, email correspondence, data entry, and CRM tools to
enhance business productivity.
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Adept at leveraging digital tools to streamline processes, improve communication, and
maintain organization.
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Recognized for exceptional communication, problem-solving abilities, and a commitment
to ensuring client satisfaction
Skills And Technical Proficiency
Administrative Support • Calendar Management • Email Management • Data Entry • Customer
Service • Time Management • Google Suite • Microsoft Office Suite • CRM Systems (HubSpot,
Zoho CRM) • Communication Skills • Task Automation Tools • Canva • Social Media
Management
PROFESSIONAL EXPERIENCE
TECH SALES REPRESENTATIVE
Tara Campbell | Freelancing
January 2022 – October l 2024
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Provided administrative support by managing schedules, maintaining calendars, and
coordinating appointments to ensure seamless operations.
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Organized and maintained digital and physical files, ensuring easy access and
confidentiality of records.
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Handled email correspondence, drafted responses, and followed up on inquiries to
enhance communication.
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Streamlined task workflows by utilizing productivity tools, improving team efficiency by
20%.
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Supported project management by tracking deadlines, preparing reports, and
maintaining task prioritization..
TELEMARKETING SPECIALIST
Mangi GROUP | Remote Job
February 2021 – December 2022
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Oversaw email management, including inbox organization, responding to client queries,
and scheduling meetings.
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Assisted in data entry and CRM management to maintain accurate records and improve
reporting.
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Managed social media platforms, scheduling posts, and engaging with online
communities to enhance digital presence.
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Provided client support through proactive communication, ensuring high levels of
satisfaction.
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Collaborated with team members to plan and execute administrative tasks, maintaining
operational flow..
SALES INTERN
M & Z Services | Remote | Nigeria
July 2020 – Jan 2021
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Conducted market research and supported the team by preparing detailed reports and
presentations.
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Maintained organization through efficient file management and document preparation.
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Provided support with email correspondence, scheduling, and task coordination to meet
deadlines.
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Assisted in developing processes that improved office productivity and team
collaboration.
Certification
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IT On Demand Skills | .Digital Witch Support Community | 2024
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