Nkem Mill

Dedicated and results-oriented Customer Service Professional with over 2 years of experience in dynamic and fast-paced environments. Demonstrated ability to handle customer inquiries, resolve issues, and ensure satisfaction through personalized service delivery. Proficient in building strong relationships and adapting to evolving customer needs, resulting in increased customer loyalty and retention. Skilled in leveraging effective communication and problem-solving skills to enhance the customer experience and drive company goals. Experienced in virtual assistance and proficient in CRM tools, Microsoft Office Suite, and administrative support functions. Committed to delivering excellence in customer service and contributing positively to team dynamics.