I am a result-oriented professional with a 7.5+ years of customer success experience and proven knowledge of conflict resolution, customer retention, and customer satisfaction. My in-depth understanding involves Fintech, E-commerce, and Retail sales
I have basic knowledge in IT such as cloud management, Microsoft applications skill, and highly efficient with CRM software such as Zendesk, Freshdesk, Zoho, Slack, Trello, and Hootsuite.
I am an intermediate in graphics design with the use of Canva