Njoku Chimuanya Emmanuella

Dynamic customer support personnel with a passion for optimizing service requests and ensuring that the best customer experience within an organization is met.

• Successfully and consistently met and exceeded key performance indicators including average handle time
• Specialized in enhancing customer engagement with a track record of strong communication skills
• can retain and maintain a comprehensive knowledge-base, where every customer request is valued and resolved efficiently using CRM.

I am always on the look-out for opportunities to collaborate with fellow experienced Customer support professionals. Let's connect and talk about customer service, Issue resolutions and Technical assistance.