Njoku Bobby

Bobby Njoku Date of birth: 25/09/1998 Nationality: Nigerian (Nigeria) Gender: Male (- - 30 Lawani street surulere Lagos state Nigeria , 100001, Lagos, Nigeria WORK EXPERIENCE 08/03/2017 – 19/10/2017 – Lagos, Nigeria CUSTOMER COMPLAINTS HANDLER – Eko Electricity Distribution company Received callers providing exceptional listening skills to determine the nature of their call in order to clearly and precisely address their inquiries in a professional manner. Followed up with customers regularly regarding services scheduled and payments due. Quickly and effectively solved customer challenges to include following up to ensure remediation. Maintained quality control seeking new ways to improve customer service. 10/01/2018 – 18/10/2018 – Lagos , Nigeria PERSONAL EXECUTIVE ASSISTANT – Beloxxi industries Organized meetings, and prepared agendas and minutes. Coordinated and scheduled high level conference calls, board and management meetings, special events. Interacted with high net worth clients in person, via email and telephone. Maintained purchases, returns, gifts, invitations, thank you cards, expenses EDUCATION AND TRAINING 02/04/2010 – 08/09/2015 – Cele Ijanikin , Lagos, Nigeria Secondary school Certificate – Lagos state government secondary school 15/01/2020 – CURRENT – Ihiagwa Owerri, Owerri, Nigeria B. Eng – Federal University of technology Owerri