Nitika

Email:-Mobile: - Nitika Sood CAREER OBJECTIVE To achieve a challenging position in the field of Business Development & Training that would provide me an opportunity to utilize my competencies for the continuous development of the organization and self. PERSONAL INSIGHT     Outgoing and independent by nature. A natural conversationalist with the ability to communicate effortlessly to people. Willing to work under pressure with the credibility of quality work. Adaptive to fresh ideas and flexibility in adopting constructive approaches to carry forward the tasks set before me.  Customer focused. PROFESSIONAL EXPERIENCE Sales /Business Development -Relationship Manager (Punjab) Apr’15– Current Brain Capability Enhancers BCE is working in the field of education to enhance individual capability and helps to bring the best in the child through memory and brain programmes along with offering complete learning ecosystem at doorstep via Instructor-led Live Online Training with flexible schedules. Responsibilities:         Indulge in individual and group counseling to convert it into business in order to generate revenues for the organization. Representing the institution at professional conferences and seminars, and contributing to these as necessary. Involved in planning, coordinating, and executing all corporate tradeshows by conducting seminars and presentations for prospective and exiting clients. Managing and supervising staff - at a senior level this may include the role of head of institution. Training team members in the utilization of new systems for improving business growth. Training includes: IT (MS Office, Basics of Computers), Parenting Session, Mid Brain Activation Workshops, Memory Labs ( Dr. Biswaroop Roy Chowdury) Establishing sound training programs from initial and improving training processes and procedures. Developing, managing and conducting sales presentations and product training. Process Head (Sales & Operations) Mar’11 – Mar’13 Mass Infotainment Pvt. Ltd. - New Delhi / Karnal Mass Infotainment is a leading, professional BPO that provides excellent support to telecom sector by managing different processes of Vodafone at one end. Responsibilities:  Responsible for Sales Vertical – Online & offline mode for Dial Desk  Responsible for Operations - Handled Collection Process/Retention Process/ Prepaid Verification for the client Vodafone.  Managed complete MIS process for report survey & analysis.  Handled quality of Client Interaction & Customer Service Experiences.  Involved in planning, coordinating, and executing all corporate tradeshows by conducting seminars and presentations for prospective and exiting clients. Evaluate the Learning Gap, Needs and assess the same with active coordination at client end.  S/W Engineer – Software Solutions Jan ‘09 – Feb ‘11 Vyam Technologies –Thapar Group – New Delhi Intern For 6 months (January, 2009 to July, 2009) Industrial Training at CEA under Vayam Technologies as a part of MCA curriculum in 6th semester & created a study report on ‘Information Management System’ of CEA Responsibilities:  Designing sql queries and Implementation of the reports (using jasper report) for the assigned modules.  Responsible for Manual Testing Projects.  Form Designing using Lotus Form Designer as well as worked on CSS.  Client interactions for gathering project requirement & Technical Documentation. EDUCATION QUALIFICATIONS  Regular MCA from Institute of Management & Technology (Faridabad) affiliated to Maharishi Dayanand University, Rohtak (2009) with 1st Division.  Additional certification in Black Box Testing (Manual +Automation).  B.Sc (Honors) Physics from Delhi University (2006) with 1st Division.  Class XII (2003) Delhi Kannada School, New Delhi - 1st Division.  Class X (2001) Vidya Bhawan Sr. Sec School, New Delhi - 1st Division. PERSONAL DETAILS Date of Birth: 27th July, 1985 Husband: Aman Sood Language Known: Nationality: English, Hindi Indian Marital Status: Married