Niño John Tristan M. Bello

As a computer engineering graduate with 14 months of BPO experience, I possess a unique blend of technical proficiency and customer service expertise. My academic background has equipped me with a solid understanding of hardware and software systems, including programming languages, network protocols, and database management. This technical foundation allows me to quickly grasp complex technical concepts and apply them to real-world problems.

During my time in the BPO industry, I have honed my communication, problem-solving, and interpersonal skills. I've gained experience in handling diverse client interactions, effectively addressing their needs, and resolving their technical issues. My ability to explain technical details in a clear and concise manner, even to non-technical audiences, is a significant strength. Furthermore, I've become proficient in following established procedures, meeting deadlines, and working effectively within a team environment. My experience has also fostered my adaptability and resilience in handling high-pressure situations and navigating ambiguous challenges. In essence, I am a highly adaptable and versatile professional capable of bridging the gap between technical expertise and client satisfaction.