I am a dedicated Customer support specialist with a strong foundation in customer service, lead generation, and sales support. My expertise spans virtual customer assistance, executive assistance, CRM systems, email marketing, and leveraging cutting-edge tools to optimize customer interactions. With a background in IT and a deep interest in AI, I bring a unique analytical approach to problem-solving and process optimization.
I thrive in fast-paced environments where I can enhance customer experiences, streamline workflows, and drive business growth. My ability to teach sales strategies, implement efficient support systems, and ensure seamless virtual communication makes me an asset to any team.
Whether it’s resolving technical issues, optimizing customer engagement strategies, or improving service-level agreements (SLA) adherence, I am committed to delivering top-notch support that maximizes business success.
I am actively seeking opportunities in IT support, customer success, or tech-driven sales support roles where I can apply my skills to drive measurable impact.