Ninamarrie Martinez

Ninamarrie Martinez

$4/hr
I am a registered nurse, but I do have extensive work experience with call centers.
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
42 years old
Location:
Metro Manila, NCR, Philippines
Experience:
6 years
 NINAMARRIE T. MARTINEZ, RN CONTACT INFORMATION 3452-f Bataan St., Bacood, Sta. Mesa, Manila Mobile # -- CAREER OBJECTIVE Having a degree in Bachelor of Science in Nursing, my exposure as Health Care Specialist / Provider based from previous job posts and extensive trainings brought a lot of learning and challenges which I see as an opportunity to work in any local and foreign country to assist in meeting their institutions’ vision, goals, and commitment. PROFESSIONAL EXPERIENCE July 2016 - present Northstar Solutions Inc. Summit Medical Group – Care Coordinator (US account) A-Z Gov Biz – Outbound Agent (Australian account) Business Development – lead researcher (US account) Patient Bank – Outbound and Inbound Agent (US account) October 2013 – November 2015 Private Duty Nurse Patient with Alzheimer’s disease Adequate medical assessment and history is taken in collaboration with other members of the healthcare providers such as dietician or the physician Day-to-day patient interaction Vital signs taking and documentation Administration of medication and treatments ( as pre ordered by physician) Diet supervision and monitoring Providing or assisting patient in self-care (dental care needs, bathing needs, elimination and other self-care needs e.g. hair or nail care) Documentation of patient’s condition and pointing out significant changes, to be reported to the physician Providing range of motion exercise When alterations are observed, treatments and remedies are to be performed accordingly In case of emergency situations, application of independent emergency procedures is recommended Maintains optimum health and well-being of the patient August – October 2013 Private Duty Nurse Patient with end stage renal failure and heart attack Adequate medical assessment and history is taken in collaboration with other members of the healthcare providers such as dietician or the physician Day-to-day patient interaction Vital signs taking and documentation Administration of medication and treatments ( as pre ordered by physician) Diet supervision and monitoring Providing or assisting patient in self-care (dental care needs, bathing needs, elimination and other self-care needs e.g. hair or nail care) When bed-ridden, an assertive plan to prevent bed sores, contractures and muscle wasting is to be provided Documentation of patient’s condition and pointing out significant changes, to be reported to the physician Maintained optimum patient care until end of life March – August 2012 SPI Global Dish Network – Customer Service Representative Accepts customers request for installation of cable Accepts customer complaints and troubleshooting Provides assistance for issues not resolved in their initial call by referring to cable technicians for on-site service Make follow-up calls to customers with issues not resolved during their call Assists requests for pay-per-view and movies on demand Telemarketing (i.e. new promotions, new products). Advise customers by giving options for the best package they should choose Assists customer’s with their billing queries Accepts payment for the customer’s mobile bill March – July 2011 Teleperformance AT&T Mobility – Customer Service Representative Provides technical assistance and troubleshooting to customer mobile concerns Assists customer’s with their billing queries Accepts payment for the customer’s monthly mobile bill Telemarketing (i.e. options to enhance their mobile experience, new promotions, and new products). Accepts customer complaints including encoding and recording Make follow-up calls to customers with issues not resolved during their call March – August 2010 Port – au – Prince, Haiti US Military Nurse Aid (Member, US Military Aide to earthquake victims of Haiti) Identifies patient care requirements by establishing personal rapport with potential and actual patients and other persons in position to understand care requirements Establishes a compassionate environment by providing emotional and psychological support to patient, friends and families. Promotes patient’s independence by establishing patient care goals; teaching patient, friends and family to understand condition, medications, and self-care skills; answering questions. Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards. Resolves patient problems and needs by utilizing multidisciplinary team strategies. Maintains safe and clean working environment by complying with procedures, rules and regulations; calling for assistance from health care support personnel. Protects patients and co-workers by adhering to infection control policies and protocols, medication administration and storage procedures, and controlled substance regulations. Documents patient care services by charting in patient records. Maintains nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; using equipment and supplies as needed to accomplish job results. March 2009 - February 2010 First Medical Diagnostic Center, Inc. Clinic Nurse Schedule appointment of patients Prepare patients data sheet and diagnostic results (i.e. laboratory, x-ray and other diagnostic results required in the treatment of the patients) Preliminary clinical history taking and vital signs Assists to routine medical and surgical consultation and procedures to Doctor on duty i.e. Internist and Family Medicine, Surgeon (i.e. prepare instruments; washing and sterilization of instruments after each use) and Obstetrician (i.e. Pap’s Smear, Ultrasound procedure, prepare instruments, washing and sterilization of instruments) Recording, encoding and filing of patients medical records Gives further explanation and final instruction to patients regarding physicians order, advice and prescription. Inventory of supplies Preparation of doctor’s room (i.e. cleaning, change linens, checking of supplies ) Participate in on-site mobile services and/or projects Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques. January – July 2007 Global Connect Inc. - Medical Plaza Ortigas Cease Smoking Campaign – Outbound Agent Advertising, campaign and information dissemination to prospective attendees of the seminar ( i.e. Corporate and Industrial Human Resource Managers and Administrators, Company physicians) VOLUNTEER AND ON-JOB TRAINING September 2012 to present Agro Freight Services – San Fernando, La union Company Nurse Assistant History taking, vital signs and administration of first aid and prescription to minor common ailments (including nebulization) Recording, encoding and filing of employees medical records Schedule appointments of patients to doctors Facilitate patients admission to hospital Facilitate employee’s annual physical examination Schedule and administer immunization Maintenance and preparation of clinic (i.e. cleaning of room, change linens, checking of office and medical supplies, calibration of sphygmomanometer and weighing scale) Inventory of medical supplies 2002 -2005 Medical Center Manila Nurse Assistant to Dr. Glen Elmer L. Alvarado Preliminary clinical history taking and vital signs Assists Dr. Alvarado during consultation of patients (i.e. typing and explaining of prescription to patients, remind patients of their follow-up schedule, perform Pulmonary Function tests, administer nebulization, immunization) Recording, encoding and filing of patients medical records Schedule appointments of patients Regular preparation of doctor’s room (i.e. cleaning, change linens, checking of office and medical supplies, calibration of sphygmomanometer and weighing scale) Recording of professional fee, daily income and expenses Preparation and collection of professional fee Facilitate patients admission to hospital 2004 Fabella Hospital Delivery Unit Nurse Performs birthing and delivery assistance including cord cutting Take preliminary physical examination and vital signs of newborn Cleaning the newborn Endorsement of newborn to Nursery 2004 Ospital ng Maynila Hospital Ward nurse Monitoring of patients vital signs Medicine preparation and administration; monitoring intravenous fluids Attends and perform patient’s care Assists in charting Assists doctors during rounds 2005 AFP - V. Luna Hospital Intensive Care Unit Nurse Monitoring of patientsvital signs, urine output Attends and performs emergency care ECG taking ; monitoring of intravenous fluids; ventilator and pulse oximeter monitoring Practice bedside hygiene care Assists doctors during rounds 2005 Self-Regain Rehabilitation Clinic Patient Psychological Examiner Nurse Performs psychiatric patient care History taking of psychiatric patients Teaching patients on how to do hygiene care 2005 National Children’s Hospital Neurologic Ward Nurse Performs neurologic patient care Assists in lumbar puncture tests procedure Close vital signs monitoring Teaching the family on proper care of the patient 2005 Philippine Orthopedic Hospital Traction Unit Nurse Performs patient care Teaching proper care of patients operation and cast Assists in casting the patients Taking of vital signs and bedside care 2006 San Lazaro Hospital Pathology Unit Nurse – Rabies Section Perform history taking including weight Compute dosage drug administration Take vital signs before administering medicine Performskin test of anti-rabies drugs and tetanus toxoid Administer injection of anti-rabies drug and tetanus toxoid 2006 Sta. Quiteria Health Center Community Health Nurse Conduct one on one lecture and teaching of community members to help improve their health, hygiene and lifestyle. Do follow-ups on patients that need medication or treatment Administering vaccination on babies Monitor patients with PTB in regards to their medication. Conduct seminar on barangays for waste management and environment care PROFESSIONAL SEMINARS AND MEMBERSHIP: Study Skills Enhancement Seminar Workshop Trinity College - August 2001 Dangerous Drugs against Health United Doctors Medical Center - March 2004 Career Prospects in America United Doctors Medical Center - March 2004 Red Cross – Basic Life Support and Disaster Nursing Intramuros, Manila Chapter - April 2008 Philippine Nurses Association Inc. - HIPAA Certification January 27, 2017 – January 27, 2019 EDUCATIONAL BACKGROUND: Post –Graduate Course: Master’s Degree in Nursingwith tracks in Nursing Education 2013 - 2014 Tertiary Education: Bachelor of Science in Nursing Philippine College of Health Science 2002 - 2006 Secondary Education: 1st to4TH level O.B. Montessori Greenhills, San Juan 1997 – 2001 Primary Education: O.B. Montessori Greenhills, San Juan 1990 - 1997 SKILLS/TALENTS AND HOBBIES: Driving Basic computer application (MS word, power point, excel including poster and invitation layout ) Organizing events ( parties and corporate events ) Dog breeding Swimming Dancing Air-soft games REFERENCES: Mrs. Marisa S. Papa Barangay Chairman of Barangay- Mr. Winston T. Flores President and CEO – Agro Freight Services- Mr. Bernie Ang Councilor of District III Manila-
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