Nina Camiere Cabrera

Nina Camiere Del Rosario Cabrera Permanent Address: #340 Look 1st, City of Malolos, Bulacan Present Address: #15 Telstar St, Village East Executive Homes, Cainta, Rizal Mobile Number:-/- Email Address:- PERSONAL INFORMATION Date of Birth : December 30, 1989 Place of Birth : Malolos, Bulacan Civil Status : Single Citizenship : Filipino Education Attainment : College Graduate SKILLS Fluent in English both written and oral Customer Service Administrative Data Entry Email Marketing Basic Photo and Video Editing using Adobe Photoshop, Premier and Wondershare Proficient in Microsoft Office Programs such as Word, Powerpoint, Excel and Outlook Expert in Google Products and Social Media Platforms Knowledgeable in using different tools such as Mailchimp, CRM, Zoom, Vimeo and DropBox Has extensive experience in creating email campaigns, arranging meetings and conferences, making travel arrangements, booking flights and hotel accommodations, managing events and tradeshow, setting up webinars and creating presentations. EDUCATIONAL BACKGROUND SY 2006 – 2010Bachelor of Arts in Mass Communication Major in Broadcasting College of Arts and Letters Bulacan State University City of Malolos, Bulacan SY 2002 – 2006Secondary Education Marcelo H. Del Pilar National High School Sta. Isabel, City of Malolos, Bulacan SY 1996 – 2002Elementary Education Barasoain Memorial Elementary School Mojon, City of Malolos, Bulacan WORK EXPERIENCES November 08, 2016 – January 06,-cad.com Virtual Assistant (Home Based) -worked as a Home-based Virtual Assistant for a Real Estate Company. -did outbound calls and appointment setting for a specific client -used Mojo for cold calling and updated Zoho CRM for leads’ details -send reports to the broker if needed or asked -updates the tracker daily and weekly and also updates client’s calendar December 16, 2015 – October 07, 2016People4u Inc. (NowInfinity) Marketing Assistant / Client Services Analyst 17thflr, PhilamLife Tower, Paseo de Roxas, Ayala Ave, Makati City NowInfinity is a documentation portal that caters Accountants and Financial Planners in Australia. -worked as a Virtual Assistant or Client Services Analyst, handles client inquiries and provides assistance whenever clients need it via phone or email. -do amendments with documents if clients are having trouble with it -assists clients and walks them through on how to navigate and create specific documents through the portal. -sends reports to clients upon their request and sends presentations as well especially for prospects. -also gets in touch with ASIC if there’s any issues with documents that clients lodged through our portal. -also worked as a Marketing Specialist, I’ve handled projects such as launching webinars and sending campaigns every week. -also handled and organized events and tradeshows for our company. -reports directly to our CEO and Directors -creates and manages brochures and banners for upcoming events. -arranges meetings, hotel and flights booking for our client. December 01, 2014 – December 15, 2015Global Learning Support Orientation Officer 8thflr, Rockwell Business Center, OrtigasAvenue,Pasig City -worked for Careers Australia as an Orientation Officer, which is an Online Education provider in Australia. As an Orientation Officer, we’re responsible in calling students to verify their personal details and assess if they are qualified to get the scholarship that will be granted by the government. Afterwards, part of our responsibility also is to walk them through on how to navigate the website that they will be using for their online studies and also make sure that they are fully aware of their requirements and deadlines for submission. February 11, 2013 – November 1, 2014Bank of America Continuum Phils. Bank Associate 3030 Rizal Drive, 25th flr Bonifacio One Technology Tower, Bonifacio Global City, Taguig City -worked as a Bank Associate wherein our primary role is assist customers about the queries and concerns with regard to their deposit accounts such as Checking and Savings. -assist customers if they have any issues or disputes with their accounts and make sure that their needs are completed. April 04, 2011 – July 01, 2012Citigroup Business Process Solutions Customer Solutions Officer 33rd flr, Pbcom Tower, Ayala Avenue, Makati City -worked as a Customer Solutions Officer, handled their US Credit Card Account. Primarily, answers customer inquiries regarding their Credit Card accounts and also did selling at the same time such as Credit Card Protectors, Indentity Theft Monitoring and Balance Transfers. April 26, 2010 – January 02, 2011Convergys Philippines Billing Generalist #46 Don Mariano Marcos Avenue Batasan Hills, Diliman, Quezon City -worked as a Billing Generalist which handles customers’ disputes in their cable bills. -also did some upselling such as additional channels and current promotions