Nimas Ferismanda
$5/hr
Reliable Bilingual Virtual Assistant | Customer Service | Data Entry
- Reply rate:
- 100.0%
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Surabaya, East Java, Indonesia
- Experience:
- 1 year
Portfolio
- Sorted emails while prioritizing client needs and deadlines.
- Unsubscribed and kept only relevant emails
- Tracked emails in one clear, color-coded Google Sheets
- Logged unauthorized transaction case in Zoho CRM
- Responded to customer via email with clear steps
- Customer service log sheet for 5 cases
- Crafted a conversion-focused marketing email
- Built an outreach system that keeps follow-ups timely
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