- Reply rate:
- 45.0%
- Availability:
- Hourly ($/hour)
- Age:
- 31 years old
- Location:
- Taguig, Metro Manila, Philippines
- Experience:
- 8 years
NIKOO DEL MUNDO
Customer Service Representative
Team Manager
WORK EXPERIENCE
ALORICA PHILS. 2019 - 2025
-
South Signal Taguig, Manila
LIPA CITY BATANGAS
CUSTOMER SERVICE REPRESENTATIVE | TEAM MANAGER
Supported E-Commerce Account (Macy’s Retail)
Supported Food and Beverage Account (Grubhub)
BGOMM 2018 - 2019
MADRIGAL ALABANG
EDUCATION
CUSTOMER SUPPORT/SALES REPRESENTATIVE/COLD
CALLER/LEAD GENERATION
Supported Radio Satellite
Generating Leads and calling them
ASSOCIATE IN HOTEL &
RESTAURANT MANAGEMENT
ARC LANTING MANPOWER SERVICES 2019
MAKATI MANILA
Batangas State University (MALVAR)
HR | RECRUITMENT
2011 - 2013
Write and post job ads on various platforms (job boards, social media, etc.)
HIGHSCHOOL
Source and screen resumes, conduct initial interviews, and shortlist
Christian College of Tanauan
candidates
-
SKILLS
GENPACT 2016 - 2018
NORTHGATE ALABANG
CREDIT CARD SPECIALIST
Assist with Credit Card Inquiries
Communication Skills
Customer Service Expertise
OTHER WORK SUPPORTED (VIRTUAL ASSISTANT)
Multitasking and Time
PTW-
REMOTE
Management
Technical Proficiency
Adaptability
Teamwork and Collaboration
LANGUAGE
English
Tagalog
PLAYER SUPPORT
Managed inquiries and resolved issues
AVAS FLOWERS 2025
REMOTE
COLD CALLER
Managed inquiries and resolved issues
TELLWELL PUBLISHING 2025
REMOTE
RECRUITER / SCREENER
Evaluating candidates across various roles and industries
