Nikoo Cuapiaco Del Mundo

With 8 years of experience in the BPO industry and a strong background as a Virtual Assistant, I bring a wealth of expertise in player support and customer service. I have successfully managed inbound and outbound calls, provided technical support, and delivered exceptional service in fast-paced environments. My ability to adapt quickly, resolve customer issues, and maintain professionalism has been a key factor in my success. I am now seeking to leverage my skills in player support and calling to contribute to the success of your team while continuing to grow in the customer service industry.