Nikki Taylor

Hey! I'm Nikki, a super positive and results-oriented virtual assistant with 10+ years of experience in customer service with a passion for helping businesses thrive. My background in e-commerce, coupled with my strong administrative skills, makes me a pro at providing amazing assistance to users and business owners alike. I'd like to think I’m really good at Shopify, email marketing, social media management, and Canva, and I love learning what new programs are out there that help you get things done better. 

My Top Skills:

 * Shopify: I have extensive experience in managing Shopify stores, from product listing and order processing to email marketing and customer service. I can help you optimize your store for conversions and improve the overall customer experience.

 * Email Marketing: I can create and manage your email marketing campaigns, including email automation, subscriber management, and content creation. I'll help you nurture your leads and drive sales through targeted email campaigns.

 * Social Media Management: I can help you build a strong social media presence by creating engaging content, scheduling posts, and interacting with your followers. I'm also experienced in social media advertising and analytics.

 * Canva: I'm proficient in Canva and can create visually appealing graphics for your website, social media, and marketing materials.

 * Customer Service: This is where my heart lives. The service of others is the epitome of true happiness and contentment. I leave a trail of success and satisfaction wherever I go. I'm positive , hilarious , and always willing to go above and beyond to resolve customer issues.

My Strengths:

 * Positive and Energetic: I bring a positive and enthusiastic attitude to every task I undertake.

 * Team Leadership: I have experience in leading and motivating teams to achieve common goals.

 * Complex Problem Solver: I'm adept at identifying and resolving complex problems efficiently.

 * Excellent Time Management: I'm organized and efficient, and I always meet deadlines.

My Services:

 * E-commerce Management: I can help you manage all aspects of your e-commerce business, from setting up your store to processing orders and providing customer support.

 * Email Marketing: I can create and manage your email marketing campaigns to drive sales and engagement.

 * Social Media Management: I can help you build a strong social media presence and connect with your target audience.

 * Website Creation and Maintenance: I can help you create a professional website or maintain your existing one.

 * Inventory Management: I can help you keep track of your inventory and ensure that you always have the products you need in stock.

 * Customer Service: I can provide top tier customer service to your clients and customers.

My Interests:

I'm particularly interested in working with businesses in the e-commerce, health and wellness, and beauty industries. I'm also excited about projects that involve email marketing, Shopify, and social media management. I'm confident that I have the skills and experience to be a valuable asset to your team.