Nikki Shynn Dumayaca

My background is quite vast in several industries such as retail, customer service, administrative work and writing. I worked as a customer representative for a e-commerce business for 2 years in a call center company. I also worked as a telemarketing (business to business) for several months for a website company. In addition, I've also worked with a customer support for a real estate company, where I've handled inbound, outbound, email and chat support for a year.

I offer professionalism, integrity, great quality of work and I always make sure that I contribute to the success of any organization I work with (or I make sure that I am a valuable asset to the organization).

I am a passionate, engaging, and attentive customer service specialist, highly trained in conflict resolution and communication. With my experience, I can help your company increase customer loyalty and help you achieve your business goals.