Nikki Mervis

Nikki Mervis Program Manager St.Louis, MO |-|- –––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Experience C.E.I.P. Eusebio Sempere (Alicante, Spain) English Language Assistant- ● Created and executed high quality English language lesson plans to young Spanish students, teaching grammar, vocabulary and speaking ● 1:1 weekly English language tutoring based on individual needs My Little School (Alicante, Spain) Program Manager and Language Teacher 2023 - 2024 ● Oversaw schedules, payments and English exam preparation weekly ● Led group of teachers to help develop engaging and informative English language lessons for students ages 2-17 Chime Financial, Inc. Program Manager, Marketing 2021 - 2023 ● Developed and managed project plans for key campaigns and launches (10x per quarter) while also capacity planning with lean resources ● Built and operationalized intake and design processes for Paid growth strategy and design teams, increasing throughput +50% YoY ● Key marketing liaison between Product, Engineering, Design, Paid Growth and Legal teams to successfully launch Chime’s largest product delivery in company history ● Responsible for developing and maintaining the paid operational rhythm of the business, including OKRs and annual planning Sephora Program Manager, Canada Digital Marketing 2018 – 2021 ● Activated cross-functional teams to implement programs and initiatives across Channel Leads, CRM, Creative and outside vendors earning a 100% on-time launch record within a $30M+ annual budget spend ● Developed tools to improve collaboration and drive cross-functional understanding of project status across teams of 25+ including producing a centralized project hub, project briefing document templates; decreasing project email load by approx. 50% Centro Senior Account Manager 2013 – 2018 ● Onboarded new agency clients, taking an inventory of requirements, assets, and vision of success and sharing internally across Display, Analytics and Sales teams ● Oversaw client programs to identify and mitigate project risk early and pinpoint clear successes, earning top account manager Education BA, Communication Studies, University of Kansas, 2007 Skills and Knowledge Area Project Management, Asana, Jira, Slack, Figma, Google Suite, Tableau