Nikki Ang-angco

CAREER GOALS & PROFILE SUMMARY To attain a position where I can enhance my skills & talents, be a an active team member & an effective leader to a group, develop fresh and exciting projects to increase interest of current & future clients thereby exceeding company targets while nurturing lifetime customer relationships. NIKKI JILLIAN ANG-ANGCO QC, METRO MANILA PHILIPPINES - - • • • • • • • Expert in Brand Management, Public Relations & Events, Integrated Marketing Communications Extensive knowledge in Market Research & Analysis & Business Development Highly experienced in Customer Retentions Management Highly experienced in skills training, effective work habits, motivational programs Extensive network in the digital media industry, press & publications Internet & Digital Media savvy Loves to read, run, yoga, dance, eat, cook, travel, & spend time with friends & family EXPERIENCE CUSTOMER SERVICE AUG ’17 - PRESENT Creative Solutions Specialists - Home Based MAGIC, INC. TAGUIG LANGUAGE JAN ’17 - PRESENT Language Consultant - Home Based Bizmates Philippines Inc. RETAIL, LUXURY JAN - AUG 2016 Junior Brand Manager for Nuxe PH RUSTAN MARKETING CORP (RMK), MAKATI CBD Refined 2016 Marketing Calendar. Tracked A & P Budget, Sales Forecasting, Year-to-Date Sales Monitoring & Profitability. Improved & spearheaded multi-scale brand activations (i.e sponsorships, tie-ups with yoga studios, partnership with restaurants, conceptualized themed beauty workshops, organized corporate & lifestyle selling bazaars.) Worked with Marketing Communications Team in identifying powerful PR platforms, collaborating with bloggers, influencers & key-opinion leaders to drive brand awareness. Managed external agencies in ensuring all marketing activities (Trade, Digital & OnGround) are aligned with the goals of the brand. FOOD & BEV, DISTRIB. 2012 - 2015 Marketing Officer & OIC - Operations for Detox In A Bottle IHEALTH CIRCLE INC., MARIKINA CITY Customer Retentions Management. Increased client base by 60%. Monitoring of daily production adhering to strict quality assurance guidelines. Developed an effective order & delivery process to improve service efficiency. Strengthened Digital Media presence on social media platforms. (Instagram & Food & Lifestyle Blogs) Maximized brand presence on-ground by forming partnerships with restaurants, slimming clinics, yoga studios, & food delivery service providers. SERVICE INDUSTRY, SPA 2009 - 2012 Managing Partner / Communications Officer VERTONIC CORP., SAN JUAN CITY Managed a service team of 7 employees. Conducted training on customer service, employee etiquette & advanced service procedures. Delivered weekly coaching & goal setting. Planned & managed media placements for 3 brands (Organic Rituals Spa, Sparitual & Zoya Nail Polish) in broadsheets, glossies & dailies while nurturing relationships in the process. Spearheaded events such as Wedding Expo, Movie Premiere with Carmex PH, Modern Living Magazine Beauty Event. Handled a press conference for Soyami. Organized a media event for brand ambassador, Max Collins. Interviewed by TV journalists from GMA 7 & ANC on the topic of “Guilt Free Pampering.” BPO MAR 2005 - 2006 Processing Executive (Credit & Collections Department) HSBC ELECTRONIC DATA PROCESSING PHILS. ADVERTISING JULY - DEC 2004 Account Management Officer (New Business Development) PARADIGM PRODUCTION & DESIGN EDUCATION NIKKI JILLIAN ANG-ANGCO ASSUMPTION COLLEGE 2000 - 2004 QC, METRO MANILA PHILIPPINES BUSINESS MARKETING Degree holder, Bachelor of Science in Commerce Awarded Best Thesis for a Coffee Shop (SME) Business Development & Brand Identity for Tubbies Coffee & Deli AFFILIATIONS - Student Body, Block Representative External VP for Marketing - AIMMS (Assumption Integrated Marketing Management Society) SKILLS- MS OFFICE WINDOWS MAC OS EVENT PLANNING 5 pts. 5 pts. 4 pts. 5 pts. REFERENCES Available upon request. ORGANIZATIONAL COMMUNICATION TIME MANAGEMENT PROBLEM SOLVING 5 pts. 5 pts. 5 pts. 4 pts.