Nikki Ang-angco

I am a driven, hardworking and self motivated individual with over 13 years of experience in building and managing successful individuals to maximize their potential in achieving and exceeding client metrics within the BPO industry.
I specialize in managing, training, developing and influencing individuals to maximize their potential by transferring the knowledge required to be successful.
I take pride in the ability to maximize efficiency through process or process improvement while delivering quality results.
I am reliable when required to meet goals, flexible with schedules and dependable when meeting deadlines under pressure.
I have a successful track record in managing inbound and outbound customer service and collections in both voice and chat support. That success has been measured by the growth of the multi-national companies i have been connected to and with the increase of business and revenue generated.

I look forward to working with you and building a successful partnership with your continued success and growth at the forefront.