Niel Paolo Claridad Alim

NIEL PAOLO ALIM B U S I N E S S V I R T U A L A S S I T A N T PROFILE WANTING TO BUILD CHARACTER ON A FASTPACED CAREER AND DEVOTE MY TIME FOR PERSONAL GROWTH AND PRODUCTIVITY AS A LOGICAL BEING AS WELL AS ACHIEVING EMOTIONAL MATURITY FOR THE GOAL OF BEING MORE EFFICIENT IN COMPLETING MY WORK WHILE CONTRIBUTING WHAT I CAN FOR THE GOOD OF THE CLIENT ENSURING GOOD QUALITY SERVICE AT NO EXTRA PRESSURE. TIMELY AND PROFESSIONAL. PROACTIVE WHEN ASKING FOR INFORMATION. QUICK LEARNER WITH EXCEPTIONAL COMMUNICATION SKILLS IN THE ENGLISH LANGUAGE. CREATIVE, AMICABLE AND PATIENT. WHAT I DO BEST DATA ENTRY PHOTO SHOP SKILLS AND DIGITAL ARTS USING ADOBE PHOTOSHOP AND CORELDRAW PROFOUND WITH MICROSOFT WORD AND EXPRESS SCRIBE MULTI TASKER QUICK TYPING COMPUTER HARDWARE AND SOFTWARE TROUBLESHOOTING PLEASING PERSONALITY FAST PACED MOVER SOCIAL MEDIA MARKETING KNOWLEDGE IN SEARCH ENGINE OPTIMIZATION AND ADVERTISING WEBSITES WORK EXPERIENCE CREATIVE BLOGGER AND SEARCH ENGINE OPTIMIZATION AGENT SYNER-G OUTSOURCING || MARCH 2014 TO AUGUST 2014 CREATE ADVERTISEMENT BLOGS FOR TICKETS THAT ARE REQUESTED BY THE CUSTOMER VIA CALLING TIER 1 CUSTOMER SUPPORT. THIS IS USING TAG WORDS RANGING FROM 5 TO 10 WORDS IN A WHOLE BLOG. CREATE ADVERTISEMENT PAGES AND ACCOUNTS FOR CUSTOMER SUCH AS YELLOW PAGES, GOOGLE ADS AND MORE. ALSO LEARNED 1ST TIER CUSTOMER SERVICE FOR TAKING COMPLAINTS AND ORDERS FOR THE CUSTOMER. CUSTOMER SERVICE REPRESENTATIVE (DELIVER CARE SPECIALIST AND FINANCIAL CUSTOMER SERVICE) SITEL BAGUIO || AUGUST 02, 2016 TO SEPT. 22, 2017 **FIRST ACCOUNT || SEARS ASSIST CALLING CUSTOMERS BY PROVIDING INFORMATION AND RESOLVING THEIR COMPLAINTS THIS INCLUDES LATE DELIVERIES, SCHEDULE CHANGE, COMPLAINTS, WRONG ITEM DELIVERED, AND MORE. **SECOND ACCOUNT || FIRST DATA CORPORATION ASSIST CALLING CUSTOMERS BY PERFORMING IDENTITY CHECKS, THEN PROVIDING INFORMATION AND RESOLVING THEIR COMPLAINTS WHICH INCLUDE, LOST MONEY, TRANSACTION TRACKING, DEBIT CARD RENEWAL, REISSUING LOST DEBIT CARDS, DISPUTES, AND MORE. BUSINESS VIRTUAL ASSISTANT PINEAPPLE STAFFING CLIENT: MALU PRODUCTIONS INC. ADMIN TASKS (SCHEDULING, EXCEL SHEETS, DATA ENTRY, GRAPHICS, WEBSITE MANAGEMENT - SQUARESPACE)